We ship worldwide (excluding Italy & Germany*) & offer 3 discounted services with USPS and full rate DHL. The services are outlined below:
First Class International (21-30 Business Days) - Starts at $12 Flat Rate Pricing & increases with order amounts.
Priority Mail International (10-14 Business Days) - Starts at $30 Flat Rate Pricing & increases with order amounts.
Priority Mail Express (7-10 Business Days) - $35 Flat Rate Pricing & increases with order amounts.
DHL - Prices are calculated at checkout based on weight/size of package.
Please note that we cannot be responsible for any customs restrictions, tariffs, or other regulations that may apply in countries outside of the United States & Canada. The responsibility is yours to check to see if your country allows the shipment of products you ordered (or wish to order). Any duties or taxes that may apply to your order are also your responsibility. *Due to strict supplement import regulations, we are unable to ship to Germany & Italy at this time.
Didn't receive your order but it is showing delivered? Please email us at firstname.lastname@example.org to let us know.
We will be happy to help get a new package on the way to you with no cost to you. However, we require an agreement to our resend policy.
If the tracking states delivered, our resend policy states that once we resend your order, your order is no longer eligible for a full refund due to our complimentary package. In order for us to reship your package, we will ask you to please respond to us with the following information:
1. Address Confirmation - We want to make sure we are sending it to the correct address!
2. "I understand your resend policy"
We look forward to resolving this for you!